ASP Service Overview

Trust Our Experts to Deliver Outstanding Support Services

Innovative solutions can help you stay on top of one of the most complex and demanding issues facing organizations today: storage and data management. But getting the most from your infrastructure takes more than great technology. To accelerate business break-throughs and achieve outstanding cost efficiency, you also need great service and support.At PTC, we’re technical over-achievers with the specialized knowledge to address complex and critical environments. We monitor your data center proactively and resolve issues quickly.

 

Our Commitment To Your Success

Our superior support delivery—both proactive and reactive—has earned us the title of NetApp VIP Certified Support Partner. We’re experts trained and certified in best practices—a virtual extension of NetApp’s leadership and commitment to helping you get the most from your environment.

 

Certified For Your Complete Satisfaction

As a NetApp VIP Certified Support Partner, we’ve completed extensive training, and we make sure you always benefit from the latest storage offerings and practices. We also meet high standards for support delivery responsiveness and expertise.

Working with PTC, you’ll benefit from our Certified Professional Technical staff competencies.

PTC require that all engineers be certified with the necessary Netap certification. We are certified in various Netapp Technology and Service Terminology such NCDA , SAN , NCIE, NASE & etc  .You can count on us to provide innovative support that’s focused on your success.

As a VIP Certified Support partner, we receive priority routing to NetApp Global Technical Support Centers, which means our support team receives fast, high-quality backup support from NetApp.

 

Get The Support That Can Give You The Best Results

Find out how we can help you achieve business breakthroughs with your NetApp storage solution and manage the unexpected to keep your critical environment running. Contact Us today!

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